COVID-19: Important information

Our services continue to operate as usual. Qonto offers free virtual cards until November 30th. More information on this page.

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How can I change my PIN code?

If you entered 3 times a wrong PIN code or just forgot it, don't worry! You can reset your PIN code anytime from your application.

How does it work?

To reset your Qonto card PIN code, here is what you have to do:

  1. Go to the Cards section of your Qonto app and select the card
    Note: If you have multiple current accounts, click on All accounts, and select one. Only the cards attached to this account will be displayed. Or to be even more efficient, click on the little icon See cards available in each card of the Accounts section.
  2. From the right tab of your screen, click on Reset PIN code
  3. Then, define a new card PIN code
  4. And finally, withdraw money from an ATM to finalize the activation

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!