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How to ensure the safety of my account?

We would like to share with you some of the best practices you should apply to prevent hackers from illegally access your Qonto account:

  • Never share your login and password
  • Always access your Qonto account from our app and never from a link you received in an email
  • We have an EV SSL certificate, that means our official webpages are secured and their URL starts by 'https'
  • Make sure your browser, your anti-virus protection and your firewall are up-to-date
  • Do not download files you have doubts about
  • If you have any questions related to the security of your account, please contact our Customer Support Team.

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!