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How can I suspend a card?

If you wish to temporarily block a payment card, please follow these steps:

  • Click on 'Cards'
  • Select the card you want to suspend
  • In the right-hand side tab, at the bottom, click on 'Block card'
  • Select 'Block this card' in the pop-window
  • Submit your choice.


This action only suspends your card, it doesn't permanently block it. 

If you want to be able to use a card again, after you've suspended it, you need to unblock it.

In the 'Cards' section, select the payment card you want to unblock. In the right-hand side tab, at the bottom, click on 'Unblock card'.

Then you need to type in your password and select 'Unblock this card' to make the change effective.

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!