Qonto

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How can I block and unblock a card?

Can't find your Qonto card anymore but not sure if you lost it or got stolen? You can unlock while trying to figure it out.

How can I block temporarily my card?

  1. Go the the Cards section of your Qonto app
  2. Select the card you want to suspend
  3. Click on Block card and confirm your choice

☝️ Good to know: This action only suspends your card - it doesn't permanently block it.

How can I unblock my card?

  1. Go the the Cards section of your Qonto app
  2. Select the blocked card
  3. Click on Unblock card and enter your password to make the change effective
  4. If you think your card is lost forever, you can report it lost or stolen

Note: If you have multiple current accounts, click on All accounts, and select one. Only the cards attached to this account will be displayed. Or to be even more efficient, click on the little icon See cards available in each card of the Accounts section.

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!