COVID-19: Important information

Our services continue to operate as usual. Qonto offers free virtual cards until November 30th. More information on this page.

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When will the beneficiary receive my transfer?

With Qonto, transfers are usually received 24-48h (working days) after they've been sent.

Transfers date depend on the type of transfer you're making (and your BIC):

If your BIC starts with QNTOFRP1XXX:

  • Euro SEPA transfers made before 10:40 AM are sent the same day,
  • Euro SEPA transfers made after 10:40 AM are sent the following day,
  • Non-euro SEPA transfers are sent within 5 working days.

If your BIC starts with TRZOFR21XXX:

  • Euro SEPA transfers made before 09:50 AM are sent the same day,
  • Euro SEPA transfers made after 09:50 AM are sent the following day,
  • Non-euro SEPA transfers are sent within 5 working days.

Please make sure that you have a sufficient balance to process this transfer to avoid any rejected transfers.

If your account has been debited but your beneficiary hasn't received his/her money after 3 business days, please get in touch with our Customer Support Team who will be happy to give a hand.

 

☝️ Also, did you know that:

  • transfers between Qonto accounts are instants,
  • you can download a proof of payment as soon as it has been sent (more info here).

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!