COVID-19: Important information

Our services continue to operate as usual. Qonto offers free virtual cards until November 30th. More information on this page.

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Can my Qonto account be overdrawn?

Your account cannot be overdrawn, that's why we always check your balance before authorizing payment.

Please make sure that your balance enables you to honor your commitments. 

The low-balance status makes impossible for you to process any new payment - including card payments, transfers, and direct debits - until you top up your account.

If we notice that the balance of your account is low, you receive an alert. This occurs when your current balance does not allow you to honor transfers, subscriptions and direct debits that are scheduled in the next 14 days.


Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!